Refund Policy:
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Full Refund: If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of delivery for a full refund. The item(s) must be unused and in the same condition that you received it.
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Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 business days.
Return Policy:
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Return Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
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Return Authorization: Before returning any item, please contact us at CoastalPinesK9@gmail.com to request a return authorization number. Items returned without a return authorization number may not be accepted.
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Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
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Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible.
Exchanges:
We do not offer exchanges at this time. If you need a different item, color, or size, please return the original item(s) for a refund and place a new order.
Contact Us:
If you have any questions about our refund and return policy, please contact us at CoastalPinesK9@gmail.com. Our customer service team is here to assist you and ensure your satisfaction.
Policy Updates:
We reserve the right to update or modify this refund and return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Thank you for shopping and supporting CoastalPinesK9. We appreciate your business!
